Mini statements
A step-by-step guide on how to get a mini statement.
Each mini statement contains the last six transactions on your account.
You will be charged 25p for each successful mini statement. You will receive a text message confirming this charge. The charge will appear on your mobile phone bill.
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Open the service by selecting it from your mobile phone application or games menu.
On the first screen select 'Start', you will then be asked to enter your passcode.
Additional Information
When you first use the service it will run a one-off routine to set-up a secure connection. This will take 60 seconds and produces a unique code which will be used to ensure all future connections are completely secure.
After completing the one-off security routine your mobile phone will connect to the service (this may take a couple of seconds).
If your mobile phone fails to complete the security routine successfully then you will need to delete the service from your mobile phone and download it again (see the Mobile Phone Help).
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The cards from your main bank are listed on the main menu. To view cards from other banks select Other Accounts.
Select a card
Or
Select Other Accounts and select a card
Additional Information
You must have activated the card before you can perform a mini statement.
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Select 'Mini Statement' from the card menu.
We will now retrieve your mini statement, this may take 10-15 seconds.
Your balance will be displayed followed by the last 6 transactions on your account.
The mini statement is the same as one retrieved from any UK cash machine.
Your latest mini statements from the service are stored for future reference. To view these select History from the main menu.
Additional Information
If the network connection fails before you receive the mini statement result then click on 'Retry'.
If your mini statement appears to be incorrect then contact your card provider.
You will only be charged for a successful mini statement.
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